These Terms of Business govern the supply of services by Rocket Multimedia Group Ltd (“Rocket Multimedia Group”, “RMG”, “we”, “us”, “our”) to any individual, company, partnership or organisation (“the Client”, “you”, “your”).
Rocket Multimedia Group Ltd may trade under various trading styles, brand names or divisions including, but not limited to, Rocket SEO, Rocket Group and Rocket Media Group. All contracts, agreements and legal obligations are entered into solely with Rocket Multimedia Group Ltd, a company registered in England and Wales.
By instructing us to commence work, accepting a quotation, proposal or invoice, making payment, or continuing to engage our services, you acknowledge and agree to these Terms of Business in full.
We provide services including, but not limited to:
Any services supplied shall be limited to those specifically outlined in a written quotation, proposal, statement of work, invoice, email correspondence or agreed specification.
The Client agrees to:
The Client accepts full responsibility for all content, materials and data supplied to Rocket Multimedia Group Ltd.
Unless otherwise agreed in writing, all text, photographs, graphics, logos, videos, audio, fonts, trademarks, documents and other materials used within a project are deemed to have been supplied, approved or authorised by the Client.
The Client warrants that they own, or have obtained all necessary permissions, licences and usage rights for any materials supplied to us.
This includes, but is not limited to:
Rocket Multimedia Group Ltd shall not be liable for any claim, loss, demand, copyright dispute, trademark dispute, licensing issue, legal action or damages arising from the use of Client supplied materials.
The Client agrees to fully indemnify and hold harmless Rocket Multimedia Group Ltd against any costs, claims, liabilities, legal fees or damages arising from the publication or use of supplied content.
Where Rocket Multimedia Group Ltd sources stock imagery, fonts, plugins, themes, videos, music or other third-party assets on behalf of the Client:
Unless expressly stated otherwise in writing, Rocket Multimedia Group Ltd does not guarantee perpetual licensing rights to third-party assets.
Where existing websites, historical content, databases, media libraries or legacy assets are migrated, copied, imported or reused, Rocket Multimedia Group Ltd does not independently verify ownership, licensing rights or legal compliance of pre-existing materials unless expressly agreed in writing.
Responsibility for ensuring all migrated or reused content is lawfully owned or licensed remains solely with the Client.
Rocket Multimedia Group Ltd accepts no liability for copyright, licensing or intellectual property disputes relating to historical or migrated website content.
Rocket Multimedia Group Ltd may utilise artificial intelligence (“AI”) tools, large language models (“LLMs”) or automated systems to assist with content generation, ideation, coding, optimisation, image creation or research.
Whilst reasonable efforts are made to review outputs for quality and accuracy:
The Client acknowledges that all AI-assisted outputs must be reviewed and approved prior to publication.
Rocket Multimedia Group Ltd accepts no liability for:
Rocket Multimedia Group Ltd does not guarantee:
Search engines and AI platforms frequently alter:
Accordingly, rankings and visibility may fluctuate without warning.
Any forecasts, estimates or performance projections are indicative only and shall not constitute guarantees.
Hosting, domains, DNS, email services, APIs, plugins, payment gateways and other third-party services may be supplied by external providers.
Rocket Multimedia Group Ltd shall not be liable for:
Whilst reasonable efforts are made to maintain secure systems, no internet-connected service can ever be guaranteed completely secure.
Unless a formal support or maintenance agreement is in place, Rocket Multimedia Group Ltd assumes no responsibility for the ongoing maintenance, updating, monitoring or security of any website after launch.
This includes:
Failure to maintain software may expose websites to security vulnerabilities for which Rocket Multimedia Group Ltd shall not be liable.
Any modification, alteration or intervention by:
may void any warranty or support obligations.
Rocket Multimedia Group Ltd accepts no responsibility for:
caused after third-party intervention has occurred.
The Client shall have reasonable opportunity to review work throughout a project.
Any work not rejected in writing within 5 working days of presentation shall be deemed approved.
Where a website, campaign or system is made publicly accessible, deployed live, or commercially used by the Client, this shall constitute deemed acceptance and sign-off.
The Client is responsible for reviewing and approving:
and general content suitability before launch.
Unless otherwise agreed in writing:
Rocket Multimedia Group Ltd reserves the right to:
where invoices remain unpaid.
All source code, designs, graphics, systems, frameworks, methodologies and intellectual property created by Rocket Multimedia Group Ltd shall remain our property unless otherwise agreed in writing.
Upon full payment of all outstanding fees, the Client shall receive a non-exclusive licence to use the final deliverables for their own business purposes.
Rocket Multimedia Group Ltd retains the right to:
Both parties agree to keep confidential information private and not disclose commercially sensitive information to third parties unless required by law.
To the fullest extent permitted by law, Rocket Multimedia Group Ltd shall not be liable for:
Our total aggregate liability for any claim relating to supplied services shall not exceed the total fees paid by the Client to Rocket Multimedia Group Ltd within the preceding 6 month period.
Nothing within these Terms excludes liability for:
Rocket Multimedia Group Ltd shall not be liable for delays or failures caused by events outside our reasonable control including, but not limited to:
Either party may terminate ongoing services by providing 30 days written notice unless otherwise agreed within a separate contract.
Termination shall not remove any obligation to pay outstanding fees.
Rocket Multimedia Group Ltd reserves the right to terminate services immediately where:
These Terms of Business shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
By instructing Rocket Multimedia Group Ltd to commence work, continuing to use our services, approving quotations or making payment, the Client confirms acceptance of these Terms of Business in full.
We are a full service digital design and marketing agency serving customers across various industry sectors.
Copyright 2026. All rights reserved.